New Touch Laser Cutting Pty Ltd provides high quality laser cutting and metal fabrications services. We are based in Bayswater, VIC and seeking a full-time Technical Sales Representative to assist operations in our head office.
Duties and responsibilities:
- Provide technical advice to staff, customers and suppliers on laser cutting, bending and fabrication
- Quoting – Including Laser cutting, bending, fabrication, assembly and subcontracted processes
- Understanding customer’s needs including producing quotations, raising orders, customer service and inquiries by phone, in person or email.
- Interpretation of sales/quote request
- Obtain further information from customers
- Provide part/design recommendations to customers
- Request External Manufacturing quotes from Purchasing
- Entering part data and workplan, maintaining and updating the database as required
- Obtain knowledge of competitor’s business operations
- Visiting regular and prospective customers to establish and act on selling opportunities
- Processing paperwork including Contract Reviews
- Arrange goods deliveries and provision of services
- Report sales to Management
- Follow up with customers and resolve issues
- Ensure work environment is safe
- Maximize production through better setup and procedures on all laser cutting, bending and fabrication jobs
- Material/subcontract purchasing as required
- Mentor and coach other sales staff
- Process orders
Skills and experience required:
- Bachelor’s degree in a relevant field preferred – Engineering/Sheetmetal or equivalent work experience
- Technical sheet metal/fabrication experience or background
- Laser cutting experience or background
- Demonstrated reliability
- Interpret technical drawings
- Understand external manufacturing processes
- Excellent communication skills
- Excellent customer service skills
- Solid computer skills using ERP, Office and CAD software
What’s on offer
- Supportive, friendly & fun working environment
- Paid day off for your birthday, with gift card
- Rostered Days Off
- Promote from within policy
- Pay for schooling initiative
- Training provided
- Uniforms provided
The NTi Difference
At New Touch Industries, we’re all about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our staff and our clients. We welcome and encourage applications from people of all backgrounds, ages, religions.
Please apply with a cover letter and resume.
All applicants will be treated in strict confidence.
Apply now!